1. WHAT DOES THIS NOTICE COVER ?
This privacy notice (“Privacy Notices”) describes how NOCODE:NOHACK (“NOCODE:NOHACK”,”we” or “us”) will make use of your personal data. It givesyou more information on:
- Data controller identity
- Data we collect
- Data we receive from third parties
- How we use such data
- How we share such data
- How we store such data
- Your rights
- Who can you contact
- How long we retain your data
The PrivacyNotice applies when you’re visiting our website, subscribing to, and using our services, contacting our customer support or otherwise interacting with us.
2. WHO IS THE DATA CONTROLLER ?
3. WHAT INFORMATION DO WE COLLECT ?
a. We collect and process your personal data when you enjoy our website and services and interact with us. This includes:
- Contact detail and sign-up information. First name, last name, email address, postal address, phone number, username, password. We can also collect business data such as company name or position.
- Statistics and usage data. User interactions with our website and services, the pages and links viewed, system configuration information, the features used and the queries submitted, hardware properties such as log file data, and date and time stamps associated with use of the services, users feedback.
- Marketing and communication information.Marketing preferences, including any opt-out you have given us. Data resulting from your interaction with us.
- Technical information. Information related to the device or the browser you use to access our website and services.
b. Some of the above data are mandatory for legal reasons or to satisfy our Terms and Conditions, without them it will not be possible to access our services. Mandatory data are marked with an asterisk on our website. All other data are optional.
4. WHAT INFORMATION DO WE RECEIVE FROM THIRD PARTIES
Sometimes, we receive information about you from third parties:
a. Information from other sources: We may also collect and combine information we receive online with other information, including usage information from online advertising.
b. Social media: When you interact with us or content through social media, we receive information from your interaction with our content (e.g., content viewed, and information about advertisements you have been shown or have clicked on). By interacting with our sites through social media, you consent to our use of data from the social media in accordance with this privacy notice.
5. HOW DO WE USE THIS INFORMATION ?
We process your personal data for the following purposes and related reasons:
a. PROVIDING SERVICES – We use your personal data to enable you to create and administer your account and to enjoy our services.
Our reasons: Fulfilling contractual obligations and legal obligations
Our legitimate interests:Improving and developing new products and services; being more efficient, fighting fraud
b. COMMUNICATING WITH YOU AND OTHERS – We use personal data to communicate with you: e.g., (i) to respond to your inquiries, (ii) to contact you about your account, (iii) providing service and support (sending confirmations, invoices, technical notices, updates, security alerts and administrative messages) (iv)to send you information about promotions, offerings, and our features by email or other media. Please see our instructions to opt out receiving marketing communication below. We use your data when you interact with social media features to serve you with advertisements and engage with you on social media.You can learn more about how these features work, what kind of data we obtain about you, and find out how to opt out by reviewing the privacy notices of the relevant social media.
Our legitimate interest: Communicating important information, improving and developing new products and services, being more efficient
c. IMPROVING YOUR JOURNEY – We monitor our website and services, and use your information to help us to monitor, improve and protect our content, services, and our website. We also use information you provide to personalize our website and services for you. We use data of some individuals to invite them to take part in market research or surveys.
Our reasons
With your prior consent (where required)
Our legitimate interests: Retaining and evaluating information on your recent visits to our website and services, and how you move around for analytics purposes to understand how you use our so that we can make it more intuitive AND Defining types of customers for new products or services (developing a profile of you and your interactions with us so that we can provide tailored offers, opportunities and services that may be of interest to you)
d. COMPLIANCE – We could use personal data we collect to detect, investigate, and prevent activities that may violate ourTerms and Conditions or that could be fraudulent or that may be otherwise illegal. We also use personal data to comply with legal requirements. Following the above, we will use data in connection with legal claims, compliance, regulatory and investigative purposes as necessary including disclosure of such information in connection with legal process or litigation.
Our reasons: legal requirement
Our legitimate interests: Protecting our business interests and rights, privacy, safety, and property, or that of the public, and sharing your Information with third parties to allow us to pursue available remedies or limit damage that we may sustain
6. WHO WILL WE SHARE THIS DATA WITH, WHERE AND WHEN ?
a. With your consent. With your consent, we may share your personal data.
b. Service providers. Personal data will also be shared with third party service providers, who will process it on behalf of us for the purposes identified above. We use third party providers of hosting, maintenance, and data analysis.
c. Law enforcement officials. Personal data may be shared with government authorities, regulators and/or law enforcement officials if required for the purposes above, if mandated by law, or if required for the legal protection of our legitimate interests in compliance with applicable laws.
d. Change of control. If the business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.
e. Affiliates and other third parties. We share personal data we collect with our affiliates and related companies to provide, offer, market, and otherwise communicate with you about their own products and services but also for compliance, registration and management purposes.
7. WHERE IS YOUR PERSONAL DATA STORED
8. WHAT RIGHTS DO I HAVE
a. You have the right to ask us for a copy of your personal data; correct, delete, or restrict (stop any active) processing of your personal data; and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine-readable format, and to ask us to share(port) this data to another controller.
b. In addition, you can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement, or where we are using the data for direct marketing).
c. These rights may be limited, for example if fulfilling your request would reveal personal data about another person, where they would infringe the rights of a third party (including our rights) or if you ask us to delete information which we are required by law or regulation to keep or have compelling legitimate interests in keeping. Relevant exemptions are included in the GDPR. We will inform you of relevant exemptions we rely upon when responding to any request you make.
d. To exercise any of these rights, you can get in touch with us using the details set out below. If you have unresolved concerns, you have the right to complain to your local data protection authority.
e. Opt-out of receiving marketing communications: You can opt-out of direct marketing or profiling we carry out for direct marketing, at any time. You can do this by following instructions included in our marketing communications or by contacting us using the details set out below.
9. HOW DO I GET IN TOUCH WITH YOU ?
10. HOW LONG WILL YOU RETAIN MY DATA ?
a. We take reasonable steps to keep the personal data we possess accurate and up-to-date; and to delete out of date or otherwise incorrect or unnecessary personal data.
b. Certain services may allow you to manage your profile and the information in such profile. We encourage you to access your personal data via your profile from time to time to ensure that it is correct and up-to-date. We store your personal data only for a period necessary for the purpose in question or as long as required by applicable laws.
c. Where we process registration data, we do this for as long as you are an active user of our website or within two years in the event of inactivity and after informing you of this.
d. Where we process personal data in connection with performing a contract, we do this for the duration of the contract and in an archive for 5years for proof purposes.
e. Documents and accounting records are retained for 10 years as accounting proof.
f. Where we process personal data for marketing purposes, we process the data until you ask us to stop and, at most, for 3 years from the end of the contractual relationship for customers or, for 3 years from the data collection or last contact for prospective customers. For 3 years, we also keep a record of the fact that you have asked us not to send you direct marketing or to process your data to respect your request in the future.